Corrections, questions and technical issues.

Current contact status

We would rather say this plainly than publish an address nobody is watching. When the support channels go live, this page will list the mailbox, the expected response time and the grievance officer required under Indian law.

Reporting a content correction

If an eligibility rule, exam date, fee, former exam name, course mapping or career claim looks wrong, tell us. Include as much of the following as you can — with these four details we can usually verify and publish a fix quickly:

1. The exact page address on this site.
2. The specific sentence, figure or mapping that needs review.
3. The official authority, university or institution source that shows the correct position.
4. The date on which you checked that source.

You do not need to be certain. If something simply looks inconsistent with what your school or college told you, that is worth reporting — inconsistencies are often where genuine errors are hiding.

Reporting a technical problem

For a page that fails to load, times out, displays incorrectly or behaves unexpectedly, please note the page address, the approximate time, your device and browser, and what you did immediately before the problem appeared.

The timestamp matters more than it sounds: our internal error log records the technical details of failures, and a time lets us match your report to the exact recorded event.

What we cannot help with

We are an independent guidance resource. We are not connected to any exam authority, university, college or counselling body, which means there are things we genuinely cannot do:

• Admissions and seat allotment. We cannot apply on your behalf, influence a seat, check your application status or intervene in counselling.
• Results and rank queries. Only the conducting body can answer these. We do not hold your result data.
• Individual eligibility rulings. We can explain the published rule; only the institution can confirm whether you personally satisfy it.
• Document verification. We never verify, collect or hold certificates, marksheets or identity documents.

Colleges, schools and partnerships

Institution profiles are not live yet, so listing requests, sponsorship offers and partnership enquiries are not being accepted at this stage.

When institution profiles are introduced, we will publish a verified institution-claim process. To be clear about the model: placement and ordering on this site will not be purchasable, and any commercial arrangement that does exist will be labelled on the page where it appears.

Privacy and data requests

We do not currently operate student accounts and do not collect names, email addresses or contact details from visitors. In practice there is usually no personal data of yours for us to retrieve or erase.

If you believe we hold personal data about you and want to access or delete it, or you want to raise a privacy concern, use the same contact route above and mark it clearly as a privacy request. Full detail on what is and is not collected is set out in the privacy policy.